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Support

Talk to the people who build it

Setup question, a bundle that is not showing, or an idea for the app — email us and we will help.

We usually reply within 12–24 business hours.

Faster answers

Include these four things

With them we can usually solve it in the first reply.

storefront

Your store URL

The .myshopify.com address, so we can find your app settings.

description

What happened

What you did, what you expected, and what you saw instead.

photo_camera

A screenshot

Or a short screen recording. It saves a lot of back-and-forth.

palette

Your theme

The theme's name, so we can check how the widget sits in it.